JOB DEMANDS AND RESOURCES AS PREDICTORS OF BURNOUT AND WORK ENGAGEMENT: MAIN AND INTERACTION EFFECTS

  • Vesna Radošević Department of Psychology, Faculty of Philosophy, University of Novi Sad
  • Dragana Jelić Department of Psychology, Faculty of Philosophy, University of Novi Sad
  • Jelena Matanović Department of Psychology, Faculty of Philosophy, University of Novi Sad
  • Boris Popov Department of Psychology, Faculty of Philosophy, University of Novi Sad
Keywords: job demands, job resources, work burnout, work engagement, Job demands-resources model

Abstract

The hypothetical model of the study was based on three similar theoretical models: Job demands-control, Job demands-control-support, and Job demands-resources, and it categorizes all jobs into four types: "active", "high strain", "low strain", and "passive" job type. The main purpose of the current study was to determine whether there are significant main and interaction effects of job demands and job resources in predicting burnout and work engagement. The proposed hypotheses were tested with a cross‐sectional design among 206 Serbian employes (63% women). Respondents completed Work characteristics questionnaire, Utrecht work engagement scale, and Work burnout scale. Results of ANOVA supported hypotheses regarding the main effect of job demands on burnout, as well as the main effect of job resources on both burnout and work engagement. All main effects were in the expected direction. However, contrary to the proposed hypotheses, none of the interaction effect was found significant. In terms of proposed hypothetical model, it has been shown that employees on the "active" and "low strain" jobs exhibited more work engagement comparing to those on "passive" and "high strain" jobs. Also, employees with the "low strain" job type scored lower on burnout comparing to those with other three types. Research findings were discussed in the context of proposed theoretical models. Finally, practical implications of the study were summarized, as well as future directions.

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Published
22. 03. 2018.
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Articles